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4. When inquiring as to how we could view the external camera activity if the app wasn’t working, they indicated that we should hook up a monitor to the DVR system the equipment that powers the external cameras. When installing our system, we were never advised that we should hook up a monitor to this system so that we could view activity. Additionally, this solution doesn’t solve the problem if we are attempting to view the external camera activity from a remote location. I recognize that integrating this type of technology is complicated, but the other security system provider that we had previously used was able to combine all cameras into one system which could be viewed either via app or internet browser. It was the most recent technical problem that convinced me that using ADT was a big mistake. When we installed our system, we added a new feature to automate the garage doors this was brand new and NOT using any of the old equipment left by the prior homeowners. After about 3 months, one of the garage doors went “offline” and couldn’t be reset. The technician that was sent out replaced the associated equipment, and iit started working again. A few weeks later, the second garage door went offline and couldn’t be reset. This time, the technician that was sent out informed me that my garage door opener brand is incompatible with ADT equipment and will continue to short circuit and burn out as a result.

Posted March, 2011 by Admin

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5 inchesColorBlackBatteries Included?NoBatteries Required?NoGreat product. I a little more work on making it easy to hide the wires behind the unit once installed would be nice. The small screw on the bottom to secure the device to the plate can be a real pain. Lost it and had to improvise with a small sheet metal screw. Works very well, but it could be a just a little better by being able to be connected to multiple users and smart phones. Like the ease of syncing to the WiFi and the calling feature to the smart phone is excellent. November 13, 2015Horrible waste of money. Just flush $500 down the drain. Loses wifi after short time. Absolutely no support. Bought two, they don't work even after electrician connected them and my tech guy installed them to the wifiJanuary 10, 2016IT SUCKS.

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That being said, dogs are just four legged friends in the end and are capable of human error—or, rather, canine error.

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Posted February, 2011 by Admin

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